Other technologies also being looked at would allow guests to enter their rooms using a QR code or Bluetooth signal from their phones.
The company is rolling out mobile check-in, which allows guests to check in on their phone and pick up a key from a kiosk in the lobby. Which is why MGM Resorts, with the help of its procurement division, is focused on technologies that streamline and enhance the guest experience. Even something as routine as checking in to the hotel room is wasted time. Anything getting in the way of that enjoyment is a distraction. People are drawn to MGM Resorts International properties for the luxury accommodations, premium spas, world-class food and the thrill of pushing a button on a slot machine. MGM Resorts International’s procurement team is partnering with technology suppliers to improve the guest experience.
